Privacy Policy

Last updated: December 15, 2025

1. Introduction

Fuufu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Name (first and optional last name)
  • Profile information (optional photo, bio)
  • Birth date
  • Relationship anniversary date (optional)

User-Generated Content

We store content you create within the App:

  • Responses to daily questions
  • Love notes sent to your partner
  • Shared memories (photos and text)
  • Conversation history

Usage Data

We automatically collect certain information when you use the App:

  • Device type and operating system
  • App usage patterns and features accessed
  • Connection streak and engagement metrics
  • Crash reports and error logs
  • IP address and approximate location (for security)

Payment Information

Payment transactions are processed through the Apple App Store or Google Play Store. We do not collect or store your credit card or payment information directly. We receive only confirmation of subscription status from the app stores.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App's functionality
  • Enable pairing between partners and synchronize shared content
  • Send daily conversation questions and notifications
  • Process and manage subscriptions
  • Send important updates about the App, service changes, or account issues
  • Analyze usage patterns to improve user experience and develop new features
  • Detect, prevent, and address technical issues, security threats, and fraud
  • Comply with legal obligations

4. How We Share Your Information

With Your Partner

When you pair with a partner in the App, certain information is intentionally shared between you, including your profile information, responses to questions, love notes, and shared memories.

With Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Supabase (database and authentication)
  • RevenueCat (subscription management)
  • Apple/Google (push notifications and payments)
  • Analytics providers (usage analytics)

These providers are contractually obligated to protect your data and use it only for providing services to us.

For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities, or to protect our rights, privacy, safety, or property.

We Do Not Sell Your Data

We never sell your personal information or user-generated content to third parties for marketing or advertising purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure authentication and session management
  • Regular security audits and updates
  • Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. When you delete your account:

  • Your account is scheduled for deletion after 90 days
  • During this period, you can cancel deletion by logging in again
  • After 90 days, all your personal data, memories, and content are permanently deleted
  • Some data may be retained longer if required by law or for legitimate business purposes (e.g., transaction records, security logs)

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can access your personal information through the App settings
  • Update: You can update your profile and account information at any time
  • Delete: You can delete your account and all associated data through the App settings
  • Export: You can request a copy of your data by contacting us
  • Opt-out: You can manage notification preferences in the App settings

To exercise these rights or for questions about your data, contact us at support@fuufu.app.

8. Children's Privacy

Fuufu is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information and to opt-out of the sale of your personal information (we do not sell personal information).

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data. You also have the right to lodge a complaint with a supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

support@fuufu.app

We will respond to your inquiry within 30 days.